What time can I check in and check out?
Check-in: 3.00 p.m.
Check-out; 11.00 a.m.
You cannot use the passcode after check-out.
Can I leave my baggage before check-in?
We are sorry to announce that staffs are not always stationed, so you cannot leave your baggage.
I want to know how to access to the hotel.
Check the Access page in this guidebook.
Can I send my baggage to the hotel beforehand?
We are sorry to announce that you cannot send your baggage to the hotel.
Please send your baggage to SAGAWA Tokyo Skytree Town Service Center. When you arrive, please pick up your baggage and check in. It is 4 mins walk from the center to the hotel.
Can we check in before the check-in time?
We are sorry to announce that we cannot change the check-in/check-out time.
Do you have a parking lot?
We do not have a parking lot. Please use a parking nearby.
Check the Access page of this guidebook to get information about parking nearby.
Can we use Wi-Fi?
Yes, you have free Wi-Fi access.
Do you have laundry service?
We do not have laundry service. Each room has laundry machine.
Do you have a restaurant?
We do not have any restaurants or shops. Each room has kitchen, cooking equipment, dishes, induction cooker, microwave and fridge. You can cook by yourself.
How much will it cost if we stay with my children?
Children will be charged the same accommodation fee as adult if children need bed. However, children will not be charged an accommodation fee if they sleep in the same bed as a parent. In case parents want to shar the bad with their children, only one child per bed is allowed.
Can we make a reservation on the day we stay?
We are sorry, but you cannot make a reservation on the day you stay.
Do you have any amenity goods?
We have Wi-Fi, TV, Fridge, Microwave, Kettle, induction cooker, dishes, cooking equipment, laundry machine, hair dryer, slippers, towel, toothbrush, body soap, shampoo, treatment etc
Do you have pajamas or yukata?
Sorry, we do not have any. Please bring your own.
Do you have drinking water and hot water in the room?
Sorry, we do not have any in the room, but you can drink the tap water. Each room has a kettle so you can use it to boil water.
Do you have any sightseeing spots close to the hotel?
You can walk to several famous sightseeing spots, such as Tokyo Skytree and Sensoji Temple.
Do you have any convenience store nearby?
There is one in a minute walk away.