What time can I check in and check out ?
Check-in: 3.00 p.m.
Check-out; 11.00 a.m.
You cannot use the passcode after check-out.
Can I leave my baggage before check-in ?
Please leave it at the front desk.
*Please note that we cannot store valuables.
I want to know how to access to the hotel ?
Check the Access page in this guidebook.
Can I send my baggage to the hotel beforehand ?
Please send it to the address below.
*Please be sure to specify that you will be staying in “La Krasse HAKUBA” and your check-in date.
Hakuba Park Hotel 22114-18, Hakubamura Kamishiro, Kitaazumigun, Nagano JAPAN
Can we check in before the check-in time ?
We are sorry to announce that we cannot change the check-in/check-out time.
Do you have a parking lot ?
We have customer parking in front of the hotel.
Check the information from this website.
Can we use Wi-Fi ?
Yes, you have free Wi-Fi access.
Do you have laundry service ?
We do not have laundry service. Each room has laundry machine.
Do you have a restaurant ?
The hotel restaurant serves breakfast and dinner.
Each room has kitchen, cooking equipment, dishes, induction cooker, microwave and fridge. You can cook by yourself.
How much will it cost if we stay with my children ?
Children will be charged the same accommodation fee as adult if children need bed. However, children will not be charged an accommodation fee if they sleep in the same bed as a parent. In case parents want to shar the bad with their children, only one child per bed is allowed.
Can we make a reservation on the day we stay ?
We are sorry, but you cannot make a reservation on the day you stay.
Do you have any amenity goods ?
We have Wi-Fi, TV, Fridge, Microwave, Kettle, induction cooker, dishes, cooking equipment, laundry machine, hair dryer, slippers, towel, toothbrush, body soap, shampoo, treatment etc
Do you have pajamas or yukata ?
Sorry, we do not have any. Please bring your own.
Do you have drinking water and hot water in the room ?
Sorry, we do not have any in the room, but you can drink the tap water. Each room has a kettle so you can use it to boil water.
Do you have any convenience store nearby ?
There is one in a 3-minute away. There is a supermarket in a 7-minute drive away.